News

December

Fishing the new-resident pool

New residents offer an attractive—and potentially lucrative—customer base for massage therapists and spas: They’ve left behind trusted services and familiar businesses and must start from scratch to establish a network of service providers in their new community.

An often-cited marketing statistic says that new homeowners purchase more products and services in the first six months after moving than an established resident spends in two years. And according to the National Association of Realtors, in 2003 the average homebuyer was 40 and had a medium income of $66,000.

In other words, they’re hot prospects.

Tapping into the new-resident market offers an enterprising massage therapist a crack at potential clients—and before her competitor gets to them. And there are a slate of advertising services that want to make the introduction.

Does it work? Massage therapist Merrill Pagaent, of Newton, Massachusetts, credits advertisements in The Homesteader, a nationwide, monthly new-resident newspaper, with gaining about 10 regular clients over the past five years.

Below is a sample of nationwide new-resident direct-mail advertising services. To find others, search online with key words “new resident advertising”:

— Kelle Walsh