You are a business-savvy massage therapist or spa owner, and as such you have created a Facebook page to promote your practice—but what should you do if an employee criticizes your business on the social networking site or by blogging or tweeting?

A new guide aims to provide small-business owners with advice to counteract and legally handle such assaults.

Titled “Handling Employees’ Negative Comments on Social Media,” the free download from the Society for Human Resource Management covers legal and personnel concerns.

Download the guide here.

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