It hasn’t always been smooth sailing for Massage Envy. “We’ve had a problem in memberships because people are losing their jobs and not sure if they can afford a membership,” Massage Envy Manager, Susan Self, said.
However, that’s all changing …
In fact, they’re so busy that they’re even lacking massage therapists to handle the increase in clients. “If you’re a member we guarantee them a massage every month, but now we’re having to book them a week or two in advance because we don’t have enough massage therapists,” Self said.
—NewsWest 9-KWES-TV, Midland, Odessa and Big Spring, Texas, May 10, 2009