As a business owner for eight years, I decided to be proactive and completely rebuild my website so that I could include all of the new social networks as well as allow multiple forms and ways to contact the business online. Staying active and current with all of the social networks is an integral part of web advertising now. In an effort to get ahead, I researched and have become very knowledgeable in search engine visibility so that my website will appear higher to increase traffic. And lastly, I find it extremely important to maintain an office phone line and forward that to our personal cell phones to insure a live answer for every call. Exceptional customer service stands out!