The Secret to Outstanding Spa Customer Service
It took me years of being in the spa business to really understand what great customer service means. I thought I knew how to take care of my custome…
It took me years of being in the spa business to really understand what great customer service means. I thought I knew how to take care of my custome…
Selling retail products is a vital business service and tool, yet many massage therapists and spa owners do not take advantage of this easy way to boos…
During the longer days of summer, it can be difficult to go to bed at a reasonable hour. Those extended hours of daylight can keep us awake and disru…
Massage therapy is a vital tool for keeping the body a well-oiled machine. Clients trust you will help provide relief from their pain and discomfort; y…
You may think most of your clients wouldn’t book online if you offered appointment scheduling via your website—but you might find those in the Millenni…
Alzheimer’s disease affects millions of older adults in the U.S.—but a study has led to the development of the MIND Diet, which offers hope for prevent…
Once massage clients enter your business, you provide a peaceful refuge for them to enjoy. Aside from its many physical benefits, massage is often a br…
To complement “Tools for a Happy, Healthy Career” in the July 2015 issue of MASSAGE Magazine. Summary: These massage tools can help therapists give the…